Privacy Policy
Effective Date: [02.05.2025]
At Indian Crowd Fund (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit www.indiancrowdfund.in (the “Site”) or use our startup crowdfunding services.
1. Information We Collect
We may collect the following types of data:
a. Personal Information
Full name
Email address
Phone number
Government ID (e.g., PAN, Aadhaar)
Banking details (for fund transfer or KYC)
Business/startup details (for campaign listings)
b. Non-Personal Information
Browser type, device type
IP address
Pages visited and interactions
Referring websites
c. Cookies and Tracking Technologies
We use cookies, web beacons, and other tools to collect data that improves your experience. You may disable cookies in your browser settings, but some features may not work properly.
2. How We Use Your Information
We use your information to:
Verify your identity and ensure legal compliance (e.g., KYC/AML)
Create and manage user accounts and campaigns
Process payments and contributions
Communicate campaign updates, offers, or changes
Improve user experience and site functionality
Ensure security and prevent fraudulent activity
3. How We Share Your Information
We do not sell your personal data. We may share your data with:
Payment processors and identity verification services
Legal authorities when required by law
Third-party service providers under confidentiality obligations
Marketing platforms (only with your consent)
4. Data Protection
We use SSL encryption, secure servers, and firewall protections. However, no system is fully immune to breaches, and you use the Site at your own risk.
5. Your Rights
a. Under Indian Law (IT Act 2000)
You can:
Request access or correction of your personal data
Withdraw consent or delete your account
b. GDPR (EU Residents)
You have the right to:
Access and correct your data
Request deletion ("right to be forgotten")
Object to processing or request data portability
Lodge complaints with your local Data Protection Authority
Legal Basis: We collect and process your data based on consent, contract performance, or legal obligation.
c. CCPA (California Residents)
You have the right to:
Know what personal data we collect and how it is used
Request deletion of personal data
Opt out of data “sale” (Note: We do not sell data)
Non-discrimination for exercising your privacy rights
Requests can be submitted via:
Email: [info@indiancrowd.in]
Phone: [+91 9600812340 Call or Whatsapp]
6. Data Retention
We retain your data only for as long as necessary for the purposes outlined above, or as required by law. You may request deletion of your account at any time.
7. International Data Transfers
If you access our Site from outside India, please note that your data may be transferred to, stored, and processed in India or other jurisdictions where our servers or service providers are located.
8. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from minors. If we discover this, we will promptly delete the data.
9. Third-Party Links
We are not responsible for the privacy policies or practices of third-party websites linked from our Site.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Effective Date." Continued use of the Site indicates acceptance of the changes.
11. Contact Us
If you have questions or would like to exercise your privacy rights, please contact us at:
Indian Crowd Fund
Email: [info@indiancrowdfund.in]
Phone: [+91 9600812340]
Address: [Tamilnadu, India]
Payment Return / Refund Policy
At Indian Crowd Fund, we value trust and transparency. Our refund policy is designed to protect both contributors and campaigners, while also acknowledging the diverse nature of campaigns hosted on our platform. This policy outlines our approach to refunds across various campaign types.
1. General Guidelines
All payments made on Indian Crowd Fund are voluntary contributions and are typically non-refundable.
Contributors are urged to review campaign details carefully before making a payment.
Refunds will only be considered in exceptional circumstances as outlined below.
2. Refund Policy by Campaign Type
A. Charity Campaigns
Charity campaigns are typically for medical aid, disaster relief, or nonprofit activities.
Refunds will only be considered if:
The campaign is conclusively proven to be fraudulent or misrepresented.
A technical/payment processing error occurred.
The donor reports unauthorized use of their payment method within 7 days.
Note: Donations to verified NGOs or medical causes, once disbursed, cannot be refunded.
B. Business Campaigns
These campaigns are for startups, product development, or business expansion.
Refunds may be considered if:
A contributor reports a duplicate or unauthorized transaction within 7 days.
The campaign is canceled by the creator before any disbursement of funds.
No refunds will be issued based on campaign performance (e.g., failure to deliver rewards or generate ROI).
C. Personal Campaigns
Includes campaigns for education, travel, weddings, or emergencies.
Refunds will be considered if:
There is clear evidence of misuse or fraudulent activity.
Payment was made in error or duplicated.
Request is made within 7 days of the transaction.
3. Refund Process
Send refund requests to [info@indiancrowdfund.in] with:
Full name and contact info
Transaction ID
Reason for refund
Any supporting evidence
Our team will respond within 3–5 business days and process approved refunds within 7–10 business days.
4. Limitations
Indian Crowd Fund acts as an intermediary and is not liable for the actions of campaign creators.
We reserve the right to decline refund requests that do not meet our criteria or fall outside the time limit.
Refunds will be issued to the original payment method only.
5. Contact Information
Email: info@indiancrowdfund.in
Phone: +91 9600812340
Hours: Monday–Friday, 10 AM – 7 PM